Troubleshooting the Installation

If the addin is not showing up in EA, this might be due to a failed COM registration of the addin. To confirm this, open the Specialize > Manage Addins menu in EA. If you can see the Polarion addin displayed with an "Error missing..." code, you have to manually register the COM library.

To do this, start a command line window as admin and run the following command:

"C:\Windows\Microsoft.NET\Framework\v4.0.30319\RegAsm.exe" "C:\Program Files (x86)\LieberLieber\LemonTree.Connect.Polarion\LL.MDE.Apps.Polarion.EaConnector.Proxy.dll" /codebase

If you are using EA version 16 you also have to run this command with the 64 bit version of the RegAsm.exe:

"C:\Windows\Microsoft.NET\Framework64\v4.0.30319\RegAsm.exe" "C:\Program Files (x86)\LieberLieber\LemonTree.Connect.Polarion\LL.MDE.Apps.Polarion.EaConnector.Proxy.dll" /codebase

After running these commands, the LemonTree.Connect Polarion addin should appear in the Specialize menu. If you are still facing issues with the installation, contact support@lieberlieber.com.